*Update 23/03/2020*

We’re pressing pause and have closed the clinic. We’re very sad to close but it is simply not safe for us to be open right now. You can’t practice social distancing when receiving a treatment or sitting in a busy waiting room.

We are still able to offer support and advice – just email us at info@ashlins.co.uk. We’re looking into offering Skype appointments for personalised care.

Ashlins will reopen when it is safe. We don’t know how long that will be, but we will be back!

*Update 19/03/2020*

We are moving to reduced opening hours. Anyone with a pre-booked appointment may be asked to change their appointment time. We’ll be in touch with you by phone or text if we need to move your appointment. For on the day availability please check our online booking service or ring 020 8520 5268.

*Update 17/03/2020*

We are keeping Ashlins open as normal for the foreseeable future.

Please DO NOT attend the clinic if you have a high temperature, a new, continuous cough or have been in contact with an infected individual.

We are waiving all cancellation fees, so you can move your appointment at any time at no cost. Please phone us on 020 8520 5268 to move your appointment.

All visitors and staff will be asked to wash their hands on entering the building. We will also ask you to wash your hands after your treatment. We are disinfecting hard surfaces multiple times a day.

We have instructed all staff members to follow government advice and self isolate if they become ill.

We are reviewing the situation daily and will keep updating this page, as well as our social media profiles and email newsletter.

*Update 13/03/2020*

If you have:

  • a high temperature (37.8 degrees and above)
  • a new, continuous cough

    please cancel your appointment and do not attend the clinic. You should follow government advice to self-isolate for 7 days.

If you do not have those symptoms please continue to visit the clinic as normal, but wash your hands on entering the building. Please be assured that we are doing our best to maintain good hygiene and to keep everyone safe. See below for further details.


We want all of our clients to feel safe at Ashlins and as such we are following government advice regarding Coronavirus.

The UK Government state that “There are 2 main routes by which people can spread COVID-19:

  • infection can be spread to people who are nearby (within 2 metres) or possibly could be inhaled into the lungs.
  • it is also possible that someone may become infected by touching a surface, object or the hand of an infected person that has been contaminated with respiratory secretions and then touching their own mouth, nose, or eyes (such as touching door knob or shaking hands then touching own face)”
Coronavirus hand washing and hygiene at Ashlins Natural Health

So hand and surface hygiene is very important in managing the spread of Coronavirus.

We have hand soap, warm water, disposable paper towels and tissues in every treatment room and toilet.
We have tissues and hand wipes in our Reception area and are trying to find hand sanitiser.
We’ve asked our cleaners to perform a thorough surface clean each day and we have surface cleaning wipes and sprays available throughout the building.

We have briefed all members of staff on these measures and asked them to thoroughly wash their hands on arrival in the building, before and after each treatment, and after coughing or sneezing.

If you are concerned that you may have Coronavirus you should ring NHS 111 for advice. More information can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/ .
You don’t need to self isolate unless told to do so by the NHS.

Please wipe your hands on entering the building. Cough or sneeze into a tissue or your sleeve. Dispose of used tissues in a bin, then wash your hands.

If you need to cancel an appointment due to illness let us know by phoning 020 8520 5268.

If we learn that someone infected with COVID-19 has visited Ashlins we will follow advice from the Public Health England local Health Protection Team regarding cleaning, isolation and clinic opening hours.

Please stay calm, don’t believe everything you read on social media and wash your hands!

Sources: https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-covid-19 and https://www.nhs.uk/conditions/coronavirus-covid-19/